(4.8 / 5)1054+ Ratings

Coinmama Reviews

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Overall Rating

4.8
24 Reviews
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About Coinmama

Coinmama is a leading cryptocurrency exchange platform that has been serving users since 2013. It offers a straightforward buying and selling experience for various cryptocurrencies. Users can purchase Bitcoin, Ethereum, Tether, Dogecoin, Ripple, Uniswap, Aave, Chainlink, Ethereum Classic, Bitcoin Cash, Compound, OMG Network, Wrapped Bitcoin, Loopring, and Numeraire. The platform supports multiple methods of payment and offers high spending limits. Coinmama also provides fast-track verification and ensures that the purchased crypto is sent immediately after both the payment and wallet address have been confirmed. The platform operates in over 190 countries worldwide, excluding restricted areas. Coinmama does not store users' credit or debit card details at any time, and it verifies its users to help prevent fraudulent activity and keep accounts safe. However, it does not offer a dedicated cryptocurrency wallet, which might be a drawback for some users. The fees on Coinmama are noticeably higher compared to other platforms offering similar services.

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Coinmama Customer Reviews (24)

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tonyluis309
tonyluis309
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recover lost funds

Thank you for taking out time to reach us and sorry for your lost, We regret to know you’ve experienced such an issue and hardship where you try and make some trade and option to do investment  trading and you end up running into loses with companies guilty of embezzling and depriving investors of their money and profits sadly that how the trading world is now it what it turned into but there a way out and that by you getting to recover all your lost funds back, your profits included and probably charge them with a lawsuit for Illegal Embezzlement of funds. All this can be done by contacting HARPER JAMES via:harperjamesplatform   @   g   mail   com

Sep 24, 2023
Kerry Mitchell
Kerry Mitchell
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Easy to use for trading Ethereum

I primarily trade Ethereum, and I've found this platform to be incredibly easy to use for that purpose. The buy and sell options are clearly marked, and the fees are very reasonable. I'll definitely be using this platform again in the future.

Mar 16, 2023
Fayzul Timayev
Fayzul Timayev
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Excellent trading tools

I particularly like the real-time charts and price alerts, which have helped me make more informed trading decisions. It's clear that the team behind this platform knows what they're doing.

Mar 14, 2023
Glenna Lloyd
Glenna Lloyd
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Strong Security Measures

I appreciate the stringent security measures this platform takes to protect user data and transactions. Their high level of security gives me peace of mind when making transactions on this platform.

Mar 14, 2023
Marie Herzog
Marie Herzog
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Great selection of altcoins

This platform has an impressive selection of altcoins, including Ethereum, Litecoin, and Bitcoin Cash. I appreciate that I can diversify my portfolio without having to switch to another exchange. Thanks for making it so easy!

Mar 14, 2023
Corey Patterson
Corey Patterson
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Transparent and trustworthy

What I appreciate most about this platform is its transparency and reliability. The team is very upfront about its fees and policies, and I've never had any reason to doubt the legitimacy of the platform. I feel confident using it for my cryptocurrency trading needs.

Mar 13, 2023
Susanne Brauer
Susanne Brauer
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Timely and Expert Help

The platform's support staff is always ready and willing to help users with any transaction-related issues, and they do so in a timely and professional manner. I was impressed with their expertise and the way they made sure I was satisfied with the resolution.

Mar 12, 2023
Muhammad Williams
Muhammad Williams
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Hassle-free cryptocurrency purchasing

The process was straightforward, and the platform was easy to use. The transaction fees were reasonable, and the customer support was very helpful.

Mar 12, 2023
Dennis Butts
Dennis Butts
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Strict verification process for peace of mind

Coinmama's verification process is stringent, but it gives me peace of mind knowing that my transactions are secure. The added security measures they put in place are commendable, and I appreciate their efforts to keep my information safe.

Mar 11, 2023
Nadine Kuster
Nadine Kuster
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Amazing platform for crypto trading

This platform has made trading cryptocurrencies so much easier for me! The user interface is simple and intuitive, and I was able to buy and sell different types of cryptocurrencies without any hassle.

Mar 11, 2023

Coinmama Customer’s Q&A

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Coinmama Features and Benefits

Here are the key features and benefits of Coinmama:

  • User-Friendly Interface: Streamlined for easy navigation.
  • Global Accessibility: Available in over 190 countries.
  • Diverse Cryptocurrency Options: Buy/sell various digital assets.
  • Speedy Transactions: Quick processing for efficient trading.
  • Secure Platform: Robust security measures for user protection.
  • Regulatory Compliance: Adheres to global regulations.
  • Transparent Fees: Clearly stated fees with no hidden costs.
  • Customer Support: Responsive assistance for user queries.
  • Flexibility: Supports various payment methods.
  • Established Reputation: Trusted by users worldwide.
  • Non-Custodial Platform: You should own a private cryptocurrency wallet before you start using the service.
  • Minimum Deposit: The $30 minimum deposit allows Coinmama to be widely accessible to users of all financial backgrounds.
  • Payment Options: Users can seamlessly buy crypto using Visa credit cards, Apple Pay, and Google Pay.

These features and benefits make Coinmama a popular choice for users looking to buy and sell cryptocurrencies. It's important to note that while Coinmama offers a range of features, it's always a good idea to consider personal requirements such as security, ease of use, fees, and the types of cryptocurrencies supported when choosing a platform for cryptocurrency transactions. Coinmama has its own unique set of features and benefits, but also has certain limitations that users should be aware of. It's important to do thorough research and consider all factors before choosing a platform for cryptocurrency transactions. Coinmama is known for its variety of payment options, including the ability to purchase cryptocurrencies with Visa or Mastercard credit cards. That practice may have earned it fans, but likely not among investment advisors: Purchasing any investment like cryptocurrency with a high-interest credit card can be risky business. In September 2020, Coinmama reached a deal with Apple to allow the use of Apple Pay for crypto purchases. Unlike many other exchanges, Coinmama doesn't facilitate transactions between buyers and sellers; all cryptocurrencies sold are from Coinmama’s own inventory, so the transaction is between users and the company. You will, however, need your own digital wallet to store the cryptocurrencies you buy. Coinmama runs a worldwide service, meaning that anyone can use it regardless of where you live. So, get started with Coinmama today!

About coinmama.com Prices and Cost?

Coinmama is a platform that offers the ability to purchase some of the most popular cryptocurrencies. The costs associated with using Coinmama are based on a few factors. To trade cryptocurrency, Coinmama charges a rate that's based on the market rate of TradeBlock's XBX Index plus 2%. In addition, there is a commission fee of up to 3.9% on crypto purchases and up to 0.99% to sell bitcoin. Coinmama also offers reduced fees to buy and sell through its loyalty program.

There are also fees associated with the payment method used. For instance, SEPA (European Union only) has a fee of 1.5%, Credit/Debit card transactions have a fee of 3.24-3.34%, Skrill and Neteller have a fee of 4.19%, and ACH has a fee of 1.89%.

Please note that the final rate would depend on your location and the payment processor executing the transaction. Coinmama also charges a service fee for processing your transaction and a network fee for confirming transactions on the blockchain. These fees vary depending on the market demand for specific cryptocurrencies and are applicable to all payment methods.

It's always best to check the fee breakdown in the checkout summary whenever placing an order on Coinmama.

About coinmama.com Payment Method?

Coinmama offers a variety of payment methods for buying cryptocurrencies. The transaction limits vary based on your preferred method of payment. Here are some of the payment methods and their respective limits:

  • Credit/Debit card: Minimum amount per transaction is 4 USD, maximum amount per transaction is 20,000 USD, and there are no limits on the number of transactions.
  • Skrill/Neteller: Minimum amount per transaction is 20 USD, maximum amount per transaction and daily limit is 200,000 USD.
  • Bank Transfer: Minimum amount per transaction is 5 USD, maximum amount per transaction is 10,000 USD, and the monthly limit is 1,000,000 USD.

Alternative payment methods include Giropay (popular in Germany), Astropay (offered in Europe, Asia, Africa, and other countries), PIX (a real-time bank transfer payment system in Brazil), Khipu (a payment system in Latin America), WebPay (operated by Transbank in Chile), PSE (a payment platform in Colombia), and SPEI (an electronic funds transfer system in Mexico).

Please note that the limits are set and cannot be increased. However, you can cancel all transactions that are not completed but attempted during the last day. Limits do not reset on the 1st day of the month but are recalculated daily for the period of the last 30 days. If you're looking to transact with higher amounts, you can email vip@coinmama.com.

Coinmama FAQs

FAQ

Coinmama Alternatives

Here are the top 10 alternatives to Coinmama:

  1. Gate.io: A cryptocurrency exchange with cold wallet storage.
  2. Zengo Wallet: A crypto wallet for everyone, offering bulletproof security and 24/7 customer support.
  3. Binance: A global cryptocurrency exchange that offers trading of hundreds of different cryptocurrencies.
  4. Coinbase Exchange: A digital currency wallet and platform where merchants and consumers can transact with new digital currencies like bitcoin, ethereum, and litecoin.
  5. Uphold: A platform to buy, hold, convert, and transact across 30+ traditional currencies, 4 precious metals, and 50+ digital currencies.
  6. Primexbt: A Bitcoin-based platform, offering leveraged trading on several digital assets including Bitcoin, Ethereum, Litecoin, and Ripple.
  7. OKX: A world-leading cryptocurrency spot and derivatives exchange that offers some of the most diverse and sophisticated products.
  8. Coindcx: India's largest and safest cryptocurrency exchange where you can buy and sell Bitcoin and other cryptocurrencies with ease.
  9. IC Markets: One of the world’s largest forex brokers that offers CFDs across Indices, Commodities, Stocks, and Bonds.
  10. Roboforex: An international broker that offers 8 asset types and more than 12,000 instruments for trading.

These platforms offer a variety of features and benefits, making them viable alternatives to Coinmama. It's important to research each platform to understand their specific offerings and how they align with individual needs and preferences. Remember, the choice of platform should be based on personal requirements such as security, ease of use, fees, and the types of cryptocurrencies supported.

FAQ

How To Open A Coinmama Account?

To open an account on Coinmama, follow these steps:

  1. Go to coinmama.com.
  2. Enter your email address and confirm it with a one-time-password.
  3. If required to go through verification, you will receive a link to a verification tool called SumSub.
  4. Select the country and ID type.
  5. Take a picture of your ID and upload it to the boxes prompted. You can also choose to proceed with the verification process on your smartphone for your convenience.
  6. Allow the app to access your camera and pass the Presence Check.
  7. Submit your personal information.
  8. You might need to pass additional video verification if prompted so.

After that, you will be able to place your first order. The verification process takes up to 30 minutes on average. In times of high traffic, it may take longer for your account to be verified. If you get stuck, submit a support request, and one of their Happiness Heroes will get back to you right away. Remember, making cryptocurrencies easily accessible without compromising safety is one of the top priorities at Coinmama. They cannot compromise their high standard of security. This process helps keep customers safe, fight fraud on the blockchain, and allows them to comply with local regulations. Verification is something any legitimate cryptocurrency vendor or exchange will require from its users before they let them purchase BTC online. Coinmama is no different. They ask for your identification and also for a photo of yourself holding that ID as an extra measure of protection for you. If someone has stolen your ID, they won’t be able to open an account without also providing a selfie photograph showing that they match the ID. This protects you from identity theft and prevents someone else from impersonating you. So, get started with Coinmama today!

FAQ

How long does it take Coinmama to transmit my cryptocurrency once I pay?

Coinmama transfers your cryptocurrency within minutes after receiving confirmation of both your payment and wallet address.
FAQ

Does Coinmama serve internationally?

Yes. Except for a few limited places, Coinmama is available in over 200 countries worldwide.
FAQ

Does Coinmama assist deals between buyers and sellers?

No. Coinmama offers cryptocurrency from its own stock. The transaction will always be between you and Coinmama.
FAQ

What fiat currencies does Coinmama support?

Coinmama supports all fiat currencies and displays our rates in USD, EUR, GBP, CAD, or AUD.
FAQ

Does Coinmama offer affiliate program?

Yes, they do. You can earn up to 30% commission on all successful referrals.
FAQ

How does Coinmama compare to other exchanges in terms of fees?

Coinmama is a cryptocurrency exchange known for its variety of payment options and nearly a decade of experience in the field. However, it's important to note that its fees are higher than some other providers. Coinmama charges a rate that’s based on the market rate plus 2%, and there is a commission fee of up to 3.9% on crypto purchases and up to 0.99% to sell bitcoin. Coinmama also offers reduced fees through its loyalty program. The fees can range from 0.9% to 3.90%, plus a 2% spread. These relatively high fees can reduce the value offered by Coinmama compared to other exchanges that typically charge transaction fees equal to around 0.1% to 0.3% of a trade. Therefore, unless you have a specific reason to use Coinmama, you may find better value in an exchange with lower fees.

FAQ

Which countries are restricted from using Coinmama?

Coinmama cannot provide services to the residents of the following countries: New York (US State), Hawaii (US State), Louisiana (US State), Abkhazia, Afghanistan, Belarus, Central African Republic, Crimea, Cuba, Democratic Republic of the Congo, Ethiopia, Iran, Iraq, Lebanon, Libya, Mali, Myanmar, Nicaragua, North Korea, Northern Cyprus, Palestine, Russia, Sahrawi Arab Democratic Republic, Somalia, South Ossetia, South Sudan, Sudan, Syria, Venezuela, Luhansk and Donetsk (regions in Ukraine), Yemen, Zimbabwe, Israel, Japan, and Nigeria. Please note that this information might change over time as Coinmama is always working to serve new locations.

FAQ

How does Coinmama's loyalty program work?

Coinmama's Loyalty Program is a three-tiered program designed to reward users with lower fees based on their purchase activity. The program is automatic, meaning you are enrolled as soon as you sign up for a Coinmama account and get verified for purchase. The three levels of the program are:

  1. Crypto Curious: This is the entry level for new Coinmama users. There are no specific benefits at this level, but you are part of the Coinmama community and can start buying and selling cryptocurrency.

  2. Crypto Enthusiast: At this level, you can save 12.5% on Coinmama fees. To maintain your Enthusiast status, you need to have a cumulative purchase amount of 5,000 USD over a rolling 90-day period.

  3. Crypto Believer: At the highest level, you can save 25% on Coinmama fees. To be eligible for this level, you must have been purchasing with Coinmama for at least 30 days. Maintaining your Believer status requires a cumulative purchase amount of 18,000 USD over a rolling 90-day period, or a lifetime purchase amount above 50,000 USD.

Your savings appear in the form of a crypto bonus when you check out. This program is Coinmama's way of saying thank you for being a part of their family.

FAQ

Which cryptocurrencies are available on Coinmama?

Coinmama offers a variety of cryptocurrencies for purchase. These include Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Ripple (XRP), Litecoin (LTC), Qtum (QTUM), Cardano (ADA), Ethereum Classic (ETC), Dogecoin (DOGE), Uniswap (UNI), Aave (AAVE), Chainlink (LINK), Compound (COMP), EOS, OMG Network (OMG), Wrapped Bitcoin (WBTC), Loopring (LRC), and Numeraire (NMR). Please note that the availability of these cryptocurrencies may vary, and it's always a good idea to check the latest offerings on the Coinmama platform.

FAQ

About coinmama.com Popular Products and Services?

Coinmama is a cryptocurrency platform that offers a variety of services. It allows users to buy and sell crypto assets with an intuitive and user-friendly interface. The platform supports a range of digital assets and provides related market education. Coinmama is known for its variety of payment options, including the ability to purchase cryptocurrencies with Visa or Mastercard credit cards, and even Apple Pay for crypto purchases. However, it does not offer a dedicated crypto wallet, which might be a drawback for some users. Coinmama's fees are noticeably higher compared to other platforms offering similar services. Despite this, it has nearly a decade of experience providing transactions in the cryptocurrency space. It's worth noting that all cryptocurrencies sold are from Coinmama’s own inventory, so the transaction is between users and the company. Coinmama was acquired by Wellfield Technologies in March 2022.

FAQ

Is Coinmama available in all countries?

Coinmama is a global platform that is available in over 190 countries worldwide. However, there are a few exceptions where Coinmama cannot provide its services. These restricted areas include certain US states (New York, Hawaii, Louisiana) and countries such as Afghanistan, Belarus, Iran, Iraq, North Korea, Syria, Venezuela, and others. Please note that this information might change over time as Coinmama is always working to serve new locations.

FAQ

Which cryptocurrencies can I buy on Coinmama?

You can buy more than 100 different cryptocurrencies on Coinmama. Some of the cryptocurrencies available include Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Ripple (XRP), Litecoin (LTC), Qtum (QTUM), Cardano (ADA), Ethereum Classic (ETC), Dogecoin (DOGE), Uniswap (UNI), Aave (AAVE), Chainlink (LINK), Compound (COMP), EOS, OMG Network (OMG), Wrapped Bitcoin (WBTC), Loopring (LRC), and Numeraire (NMR). Please note that this is not an exhaustive list and the availability of cryptocurrencies may vary.

FAQ

Can you tell me more about Coinmama.com?

Coinmama.com is a leading cryptocurrency exchange platform where you can buy, sell, swap, stake, and trade cryptocurrencies. It's known for its friendly and secure service, serving over 190 countries worldwide. The platform offers fast execution of transactions with multiple funding methods and competitive fees. You can start with as little as $50 and pay with credit card, debit card, or bank transfer. Coinmama doesn't store your credit/debit card details at any time. It's also publicly traded on TSXV: WFLD. Coinmama is trusted by over 3.5 million happy customers and is rated excellent on Trustpilot. It supports multiple cryptocurrencies and a wide range of fiat currencies including USD, EUR, AED, AUD, AZN, BDT, BRL, CAD, CHF, CLP, COP, CRC, CZK, DKK, DOP, DZD, EGP, GEL, HKD, HUF, IDR, ILS, INR, JPY, KES, KRW, KWD, MAD, MXN, MYR, NGN, NOK, PEN, PHP, PLN, RON, SAR, SEK, SGD, THB, TND, TRY, UAH, USD, VND, XAF, ZAR. The platform also provides 24/7 personal support for its users.

FAQ

How do I contact customer service at Coinmama.com?

You can contact the customer service at Coinmama.com through the following ways: - Email: You can reach out to them at support@coinmama.com for general support inquiries. For media requests, you can also use this email address. - Support Request: You can submit a support request on their website. Please note that email responses might take a bit more time than usual due to heavy load. - Marketing Inquiries: For marketing inquiries, you can contact New Bit Ventures LTD at marketing@coinmama.com. Please note that Coinmama does not offer live chat or phone-based customer support. Instead, you will need to consult the FAQ or contact Coinmama via email, which may take several days to receive a reply.

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